Return & Refund Policy

At Learn German with Herr Antrim, we strive to provide high-quality digital products and services to help you learn German effectively. Because our products are digital and instantly accessible, all sales are final, and we generally do not offer refunds. However, we do make exceptions in the following cases:

Exceptions to Our No-Refund Policy

Accidental Purchases – If you accidentally purchased the wrong product, please contact us within 48 hours of the purchase.

Duplicate Purchases – If you unintentionally bought the same product more than once, we will refund the duplicate charge.

Subscription Renewals – If you forgot to cancel your subscription before it renewed, you may request a refund within 7 days of the charge. However, repeated refund requests for subscription renewals may be denied.

How to Request a Refund

If you believe you qualify for a refund under one of the exceptions above, please contact us at [email protected] with the following information:

• The email address used for the purchase
• The order number (if available)
• A brief explanation of the issue

We review refund requests on a case-by-case basis and will respond as quickly as possible.

Subscription Cancellations

If you have a recurring subscription and no longer wish to be charged, you must cancel before your next billing cycle. You can manage your subscription settings in your account dashboard.

By purchasing from Learn German with Herr Antrim, you agree to this refund policy.

If you have any questions, feel free to reach out!